What to Do Next

Immediate steps to take after a suspicious email, click, or reply.

I Downloaded an Attachment From a Suspicious Email
Downloaded — or opened — an attachment you shouldn't have? Work through these steps in order. Most people are fine, but the next hour matters.
I Sent Money to a Scammer: What Should I Do?
Recovery depends almost entirely on how you paid and how fast you move. Follow the steps for your payment method below.
Should You Reply to a Suspicious Email?
It feels harmless to fire back a one-line reply. It is not. Here is what a scammer learns the moment you press send.